“A corporation that is hiring for a client-facing role will choose the better communicator who lacks experience over the experienced introvert who can't talk with major accounts.”

Who said it, and where.

Who said “A corporation that is hiring for a client-facing role will choose the better…”? Isaac Mashman wrote it in Personal Branding: A Manifesto on Fame and Influence, Second Edition (2025), Section 7.2, Interpersonal Relationships.